Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Russell Fox

Russell Fox

August 13, 2025

5  out of  5
rating by Russell Fox
"I’ve been a SFI client for over 40 years! This agent (Cole Campbell) for around 12 years have continued to watch over my needs and have some of the best employee specialist around! Lale does a great job in a caring, professional and understanding manner."
We responded:
"Hey Mr Fox, Thank you for the nice words and recognizing Lael. I always enjoy my conversations with you and look forward to many more years. Thank you again. -Cole"
Profile photo of Zach C

Zach C

August 12, 2025

5  out of  5
rating by Zach C
"Extremely easy process to get life insurance. Would highly recommend."
Profile photo of John Hobbs

John Hobbs

August 11, 2025

5  out of  5
rating by John Hobbs
"I’m always very satisfied with the service that I get from Cole Campbell and his entire team. Lael was so helpful and had answers for all of my questions in a short time. I appreciate her knowledge and courtesy!"
Profile photo of Yarden Riskin

Yarden Riskin

August 8, 2025

5  out of  5
rating by Yarden Riskin
"I got great service from Doug. I'm new here and he helped me understand everything regarding the insurances I was interested in, and answered all my questions and concerns. He was very helpful, professional, patient and friendly, and the coverages and costs are good. I highly recommend him."
We responded:
"Hey Yarden, Thank you for entrusting us to take care of your insurance needs. Doug takes a lot of pride in making sure everyone fully understands all their coverage. I'm glad that was your experience. We will be reaching out next month to make sure you got all your paperwork in the mail and answer any question you might have. We look forward to a long relationship. -Cole"
Profile photo of Cathy Vega

Cathy Vega

August 8, 2025

5  out of  5
rating by Cathy Vega
"We are very pleased with Cole Campbell State Farm. Douglas is wonderful! He's very knowledgeable, and efficient. After being assisted by Douglas we now have a great peace of mind. I can't recommend him enough. 10/10"
We responded:
"Hey Ms Cathy, You make it easy to do business with and we so appreciate you. Thank you for the kind words. Please never hesitate to reach out. -Cole"
Profile photo of Darrell Armor

Darrell Armor

August 8, 2025

5  out of  5
rating by Darrell Armor
"Very pleased to be with Cole Campbell’s office. Feels great to have hands on customer service. Felicia has been fantastic! If you want hands on service this is your agency."
We responded:
"Hey Darrell, Thank you for taking a moment out of your day and sharing your experience. Felicia takes great pride in making sure everyone is taken care of and feels valued. I so glad that has been your experience. -Cole"
Profile photo of Shane Hudson

Shane Hudson

August 6, 2025

5  out of  5
rating by Shane Hudson
"Cole Campbell and TEAM are the very best. I have never had a situation that they didn’t handle expeditiously. The consumer is always first with Cole Campbell State Farm. Leave it to the experts at State Farm."
We responded:
"Hey Dr Hudson, Thank you so much for the kind works. It has been a pleasure taking care of your insurance needs over the past 10 years. Please never hesitate to reach out. -Cole"
Profile photo of Gabe Sheffy

Gabe Sheffy

August 6, 2025

5  out of  5
rating by Gabe Sheffy
"I really appreciate the service and professionalism that this agency gives me whenever I need to work with them."
We responded:
"Hey Gabe, I really appreciate your feedback. You make it easy to give great customer service. We appreciate having you as a customer. -Cole"
Profile photo of Susan K Fontenot

Susan K Fontenot

July 31, 2025

5  out of  5
rating by Susan K Fontenot
"Update July 2025: we have now stayed with Cole Campbell insurance for many years. Still loyal customers! And we still get the same quality, caring, and clear service and support through life's ups and downs. This is why we stay with Cole and his office. Thank you for the professional care! Cole Campbell State Farm has won our business! We are so grateful to finally find an insurance agent that not only offers great rates, good coverage, but also will sit and talk through all the insurance verbiage to that I can understand it and compare it apples to apples to my old insurance. It has really felt like we have come home again to a personalized family insurance company that really cares about our family. Thank you!"
We responded:
"Hey Mrs Fontenot, It has been our pleasure to work with you and Todd. You know we are always one phone call away. I really appreciate yall! -Cole "
Profile photo of Robert Mills

Robert Mills

June 27, 2025

5  out of  5
rating by Robert Mills
"I’ve been the construction industry since 2016 and I’ve dealt with all different insurances and agents and I can honestly say my experience with Lael Brush has been the best one I’ve ever had. She was very helpful and very clear and did everything in such a timely fashion. Not one time did she leave me or the Loudder family wondering anything. Very impressed. Thank you lael."
We responded:
"Hey Robert, I really appreciate the kind words and recognizing Lael. I know she tries extremely hard to deliver the best experience. Thank you again for sharing. -Cole Campbell"
Profile photo of Jackson Smith

Jackson Smith

May 28, 2025

5  out of  5
rating by Jackson Smith
"Cole and the team treat their clients with premier service and care. They go out of their way to ensure you are cared for and are easily reachable (an underrated quality!)."
We responded:
"Hey Jackson, thank you for taking a few minutes out of your day to share your experience. Your experience is our goal, and we will continue to strive to maintain the same level of service. Never hesitate to contact the office. - Cole Campbell "
Profile photo of Pat Shields

Pat Shields

April 29, 2025

5  out of  5
rating by Pat Shields
"This agency is always Johnny on the spot. Whether I am at a car dealership buying a vehicle or just needing a copy of my auto insurance, they provide prompt, courteous service every time. They epitomize customer service."
We responded:
"Hey Pat, thank you, thank you! We try extremely hard to meet your service expectations and I'm beyond happy that that has been your experience. Thank you for being a great customer. We really appreciate you! -Cole"
Profile photo of Canuto Lopez

Canuto Lopez

March 4, 2025

5  out of  5
rating by Canuto Lopez
"Cole Campbell State Farm Is the best 100% professional, courteous, dependable, reliable, they are always looking out for you, Special shout out to Lauel, for taking care of my questions & concerns. Looking forward to many years with them."
We responded:
"Hey C-Lo, thank you for the kind words. We have enjoyed having you as a customer and also look forward to many more years. Please never hesitate to reach out, we are here for you! -Cole Campbell"
Profile photo of Amanda Hardin

Amanda Hardin

February 24, 2025

5  out of  5
rating by Amanda Hardin
"Love doing business with State Farm through Cole Campbell! Ann K is the best, she’s always super friendly and uplifting and found me the best rate! ❤️"
We responded:
"Hey Amanda, Thank you so much for this! Ann's positive energy is definitely infectious. Thank you for being a customer and we hope you have a great rest of your week! -Cole Campbell"
Profile photo of Cody Reynolds

Cody Reynolds

February 24, 2025

5  out of  5
rating by Cody Reynolds
"Lael voluntarily reached out to review all of our policies and their specific coverages to make sure we have everything we need! Excellent service from this team, always!"
We responded:
"Hey Cody, thank you for taking the time to recognize Lael. I know it's very important to her that everyone fully understands their policy. I also want to say Thank You for all the years you have been a customer. We don't take it for granted and never want to stop earning your business. -Cole Campbell "
Profile photo of Lucas Stringfellow

Lucas Stringfellow

February 22, 2025

5  out of  5
rating by Lucas Stringfellow
"Mr Cole was very kind and professional"
We responded:
"Hey Lucas, Thank you for the kind words. We are excited to have you as a new customer. -Cole Campbell"
Profile photo of Cindy Campbell

Cindy Campbell

February 13, 2025

5  out of  5
rating by Cindy Campbell
"Cole Campbell insurance is great doing business with them. They search for the best rates for their customers and very helpful."
We responded:
"Hey Cindy thank you for the kind words. We have appreciated having you as a customer over the last 8 years. Also, great last name! -Cole Campbell"
Profile photo of Alexis Whitfield

Alexis Whitfield

February 4, 2025

5  out of  5
rating by Alexis Whitfield
"My husband and I recently switched state farm agents to Cole Campbell's agency, and so far we are very pleased. Now, my husband was with him prior to us getting married, but when we got married we wanted to combine insurances. We didn't put much thought into it and just went with my agent, but due to various reasons we have decided to go back to him. HUGE shoutout to Lael who helped me yesterday during my policy review. She went over everything, but more importantly she explained things in great detail for me to be able to understand what my policy included/meant. She was absolutely outstanding with her customer service and I felt went above and beyond what I am used to when it comes to this type of stuff. While I was in Lael's office, Mr. Campbell stopped by and introduced himself and checked on how my first meeting with one of his agents was going. Which to me spoke volumes to how he cares for his customers, and I really respected/appreciated the introduction. I look forward to working with Cole's Agency!!!"
We responded:
"Hey Alexis, we are happy to have you and Corey as customers. Thank you for mentioning Lael. I know how important it is to her to make sure everyone fully understands their coverage. I also know she equally enjoyed her conversation with you. We look forward to working for you for years to come. Please never hesitate to reach out with any questions. -Cole Campbell"
Profile photo of Sharon Johnson

Sharon Johnson

February 1, 2025

5  out of  5
rating by Sharon Johnson
"I could not have asked for better service! Lael Bush contacted me after I filled out a form online. The process was easy, fast, and informative! Lael, kept me informed on every step, and was so easy to work with. Needless to say, I have a new policy for my home and car. Looking to add additional as needed. A big thank you to Lael and the Cole Campbel Agency!"
We responded:
"Hey Sharon, thank you for sharing your experience and recognizing Lael. We are very happy to have you join our team and look forward to meeting your service expectations every day. -Cole Campbell"
Profile photo of Trinabh Shukla

Trinabh Shukla

January 31, 2025

5  out of  5
rating by Trinabh Shukla
"Douglas was an absolute pleasure to work with! He quickly put everything together and ensured a smooth experience from start to finish. I truly appreciate his expertise and swiftness. Highly recommend!"
We responded:
"Hey Trinabh, thank you so much for sharing your experience. Doug takes a lot of pride in making sure everyone understands their coverage. We are happy to have your as a part of our team. -Cole Campbell"
Profile photo of Julianne Carpenter

Julianne Carpenter

January 21, 2025

5  out of  5
rating by Julianne Carpenter
"I recently purchased a life insurance policy and was amazed at how easy it was. The application process was fast and the medical and underwriting was very easy. I was approved the same day! I would recommend to anyone needing a life insurance policy to call Cole Campbell at State Farm to get a quote. He knows how to take care of his customers."
We responded:
"Hey Julianne, Thank you for the kind words. I'm so happy your process went so smooth. Sometimes life insurance is hard to talk about but extremely important to make sure your family is protected. We really appreciate having you and your family has customers. -Cole Campbell"
Profile photo of Danielle McIlquham

Danielle McIlquham

January 3, 2025

5  out of  5
rating by Danielle McIlquham
"Highly Recommended! I highly recommend working with Cole Campbell Insurance Agency. They are incredibly helpful and take the time to walk you through every part of the insurance process, which can often feel overwhelming. My account representative, JB Green, was especially attentive—he stayed on the phone with me, patiently explaining each step and ensuring I fully understood everything. It was a huge relief, as navigating insurance can be intimidating. Not only did they take the time to address all my questions, but they also worked diligently to find me the best coverage at the best price, tailored to my needs. I’ll definitely be recommending this location to others!"
We responded:
"Hey Danielle, Thank you so much for taking the time to share your experience and recognize the office and JB. We really appreciate having you as a customer. Please never hesitate to reach out with any question. There is no question too small. -Cole Campbell"
Profile photo of Lavar Johnson

Lavar Johnson

December 26, 2024

5  out of  5
rating by Lavar Johnson
"Thank you all for the great service. Everything is great and always there to answer all of my questions. Thank you so much again."
We responded:
"Hey Mr Johnson. Thank you for taking the time to share your experience. We greatly appreciate you. I hope you had a Merry Christmas! -Cole Campbell"
Profile photo of nightrangergirl

nightrangergirl

December 26, 2024

5  out of  5
rating by nightrangergirl
"STOP SHOPPING FOR AN INSURANCE COMPANY!!! This location is for YOU 1. Courteous Staff 2. Extremely Efficient 3. Willing make time for YOU 4. Willing to quote the best rates 5. Knowledgable about services/products they offer ! 6. Like a good neighbor, Cole Cambell State Farm is ALWAYS THERE FOR YOU ! 100% you will agree right after the 1st phone call ! They provide a sense of family, knowing they are there if you need them! Girls you are the Best ! Always look forward to talking to you about further helping me all my insurance needs in the future ! Thank you for making things EASY !!!❤"
We responded:
"WOW! Thank you. I feel very humbled to read this. It means a lot for you to say this and recognize the team in this way. Thank you so much for taking the time. -Cole Campbell"
Profile photo of Christy Turner

Christy Turner

December 14, 2024

5  out of  5
rating by Christy Turner
"The team is always so polite and respectful. Very considerate. I've been a customer for about 8 year, I think, they've always worked with me and helped me determine what the best plans are for me."
We responded:
"Hey Ms Christy, thank you for sharing your experience. I know the team tries extremely hard to individualize every conversation. I so happy that you are getting the kind of customer service you deserve. Thank you so much for being a customer! -Cole Campbell"